DealerRater Reviews
Cesar Ciceron
Finance Manager
Adam Richey
Service Advisor
Javier Ramirez
Sales Consultant
Carlos Gaitan
Sales Consultant
John Hobson
Sales Consultant
Lee Hellenthal
Sales Consultant
Jack Hine
Sales Consultant
KYLE LEMASTER
Sales Consultant
Brahim Aboujja
Sales Consultant
Molly Varns
BDC Service Manager
Craig Robertson
Sales Manager
Rafael Palacios
Finance Manager
Heather Semonish
Service Advisor
Johan Velez
Sales Manager
Robert Neyra
Sales Consultant
Mike Ceccanti
Service Advisor
Dana Dennis
Sales Manager
Robert Ewing
Customer Experience MGR
Eric Jackola
Service Advisor
Len Burge
Sales Consultant
Shawn Emling
Sales Manager
Jon Aguiar
Parts Consultant
Jorge Perez
Sales Consultant
Lettey Edwards
Warranty Administrator
David Lynch
GM Certified World Class Technician
Brians Pierrelus
Sales Consultant
Anier Rodrigo
Finance Manager
John Aguiar
Parts Manager
Diogo Silva
Parts Consultant
David Benjamin
Service Manager
Tim O'Brien
Technician
Joel Ramirez
Sales Consultant
Eddy Diaz
Technician
Saul Jimenez
Technician
Juan Albert
Technician
Kevin Fuller
Production Manager ASE Certified Master Technician
Robert Hilsbos
Technician
Marcus Saladin
Technician
Steven Romero
Technician
Anthony Cothran
Technician
Dennis Dunn
ASE Certified Diesel Technician
Gregory Reeves
Technician
Jonathan Roberts
Technician
Cesar Ciceron
Finance Manager
Oct 06, 2024
The staff was so easy to work with, we were in and out in
The staff was so easy to work with, we were in and out in no time at all. It was by far the best experience I have ever had buying a car!! I will definitely go back to them.
Oct 05, 2024
Knowledgeable, professional, courteous and great to work
Knowledgeable, professional, courteous and great to work with. Thanks for a great buying experience,.John..
Oct 01, 2024
Highly recommended.
Highly recommended. Straightforward and upfront and no games. Deal as agreed on over the phone and no bait and switch like with some other dealers.
Sep 28, 2024
People are great job made it very easy to buy a new truck
People are great job made it very easy to buy a new truck 100% recommend
Sep 23, 2024
Javier and Cesar made getting a car such a stress free
Javier and Cesar made getting a car such a stress free experience. I would 110% recommend going to them. They were helpful with every question I had and I never felt like I was being talked down to or judged.
Adam Richey
Service Advisor
Oct 08, 2024
Needed a new battery & Eric took care of me while I
Needed a new battery & Eric took care of me while I waited. I was dead in the water, so to speak. Thanks!
Oct 04, 2024
Great service!
Great service! Always looking out for the customer. Adam is great and made the process easy and efficient.
Oct 01, 2024
Top notch service from start to finish!
Top notch service from start to finish! Adam's customer service is unbeatable, and we are loving the tires he recommended. Thanks again for making it such a smooth and enjoyable experience!
Sep 29, 2024
Awesome customer service !
Awesome customer service !! Service advisor was very attentive and helpful regarding my service! I would recommend this dealership for any and all of your service needs!
Sep 21, 2024
Great service .
Great service . Adam was fantastic he was quick and friendly. Got me in and out in one hour
Javier Ramirez
Sales Consultant
Oct 06, 2024
The staff was so easy to work with, we were in and out in
The staff was so easy to work with, we were in and out in no time at all. It was by far the best experience I have ever had buying a car!! I will definitely go back to them.
Oct 02, 2024
Trading in and buying my Toyota Tundra was the easiest
Trading in and buying my Toyota Tundra was the easiest and least stressful experience I have ever had.
Sep 29, 2024
100% Recomiendo a este dealer pues me ayudaron en el
100% Recomiendo a este dealer pues me ayudaron en el process de la compare del jeep de mis suenos mil gracias a Johan Javier y Anier 0 stress todo facil y rapido
Sep 28, 2024
People are great job made it very easy to buy a new truck
People are great job made it very easy to buy a new truck 100% recommend
Sep 28, 2024
Great service !
Great service ! Javier Ramirez was very helpful I definitely recommend, the whole process was very smooth
Carlos Gaitan
Sales Consultant
Aug 30, 2024
Amazing service, Carlos is very professional sales
Amazing service, Carlos is very professional sales associate. He is an asset to the GMC family. Thank you for making car buying a great experience.
Aug 16, 2024
Excellent experience!
Excellent experience! In/out with a new vehicle in 2 hours! Carlos was the best! Quick, effient, friendly and was able to get us a great price!
Aug 10, 2024
Absolutely fantastic experience as always.
Absolutely fantastic experience as always. There’s a reason Starling is #1 and it’s because of the salesman and everyone working behind the scenes. From start to finish I feel valued as a customer and am grateful for the team working to get me the best deal.
Aug 08, 2024
This dealership puts customer service first.
This dealership puts customer service first. From sales to service it is outstanding. I had a great experience there buying a vehicle and having some modifications made to it in the service department. Carlos in sales and Adam in service are great!
Jul 28, 2024
Their salesforce and their financial force when beyond
Their salesforce and their financial force when beyond their jobs and duties. To help me get enter the vehicle that I was looking for very professional. I recommending to anybody and we'll go back to them many more times thank you, great job
John Hobson
Sales Consultant
Oct 05, 2024
Knowledgeable, professional, courteous and great to work
Knowledgeable, professional, courteous and great to work with. Thanks for a great buying experience,.John..
Oct 01, 2024
Highly recommended.
Highly recommended. Straightforward and upfront and no games. Deal as agreed on over the phone and no bait and switch like with some other dealers.
Aug 31, 2024
My family and I came into this dealership and was
My family and I came into this dealership and was instantly greeted with a smile and a friendly attitude from John. This dealership and his office were very clean and welcoming! Picking up our car was a fun and seamless process, and can’t wait to work with John at starling in the future!
Aug 12, 2024
John Hobson was top notch and working the deal
John Hobson was top notch and working the deal efficiently and making sure that we got the best on both rate and price point. Definitely doing business with him for all vehicles for now on here
Jun 08, 2024
Jorge, John, and Craig were awesome.
Jorge, John, and Craig were awesome. Very knowledgeable, not aggressive and very fair. They all worked with me to get me to where I wanted to be . And they did just that.
Lee Hellenthal
Sales Consultant
Oct 02, 2024
Excellent service, knowledge, and attention to detial.
Excellent service, knowledge, and attention to detial. Made the sales process simple and easy and delivered on the vehicle I wanted.
Sep 17, 2024
Lee was such a pleasure to work with.
Lee was such a pleasure to work with. He didn’t pressure us like other dealerships. He helped us throughout the entire buying process!
Sep 12, 2024
I had the pleasure of working with Lee this week to get
I had the pleasure of working with Lee this week to get my wife her new Yukon XL! Lee was responsive, honest, very detailed and didn't play games or make any promises he, or the dealership, couldn't come through with. Highly recommend working with Lee if you are looking for a Buick or GMC. One thing I really found impressive is that he was just as happy to show value on the lower trim cars as he was on the upper level. He is a classy individual would I would hire to work at my own company!
Aug 12, 2024
The staff was friendly and professional.
The staff was friendly and professional. I have had great experiences before, that's why I came back.
Jul 13, 2024
The best dealership I have ever dealt with.
The best dealership I have ever dealt with. The sales force, finance, and service are impeccable. Kyle was a great salesman, and Rafa was a great finance person. Their service is the best.
Jack Hine
Sales Consultant
Sep 24, 2024
It is hard to come across great service in today's world,
It is hard to come across great service in today's world, but this dealership has the best staff hands down. I was treated with VIP 5 Star Service at Starling Buick GMC of Stuart. My salesman Jack and my finance manager Rafael were very friendly, helpful and informative. I even stopped in a few days after my purchase and spoke to Adam in the service department who was happy to answer questions regarding my EV vehicle. I will definitely recommend Starling to all my friends and family.
Sep 07, 2024
The process was so quick and easy.
The process was so quick and easy. Jack was a no pressure kind of guy, patient and listened to my wants and needs. It was so nice to have a great dealer experience at Starling!! I will return to Jack for all my auto needs for sure!
Sep 07, 2024
Best car dealership experience I’ve ever had.
Best car dealership experience I’ve ever had. Super easy and Jack was extremely helpful. Highly recommended and will be returning for my next vehicle!
Aug 20, 2024
I have been working with Jack Hine for years.
I have been working with Jack Hine for years. If he wasn't able to help me with my leasing and paying options, I would not be driving to Stuart. He is the very, very best! Thank you to Jack for working with me.
Jul 29, 2024
My service writer Eric did an amazing job.
My service writer Eric did an amazing job. I had a warranty issue with the van and they resolved it quickly.
KYLE LEMASTER
Sales Consultant
Oct 02, 2024
Trading in and buying my Toyota Tundra was the easiest
Trading in and buying my Toyota Tundra was the easiest and least stressful experience I have ever had.
Sep 27, 2024
One of the best car buying experiences.
One of the best car buying experiences. Kyle, Shawn and Rafael were super easy to work with and made the car buying experience stress free! Highly recommend Starling, especially Kyle (sales) Shawn (sales manager) and Rafael (Business/Finance)
Sep 27, 2024
Kyle answered all our questions and provided exceptional
Kyle answered all our questions and provided exceptional service! Everything from the test drive to the desk Kyle did great.
Sep 21, 2024
From the first communications until leaving with my new
From the first communications until leaving with my new GMC, the guys that starting were excellent
Sep 17, 2024
Lee was such a pleasure to work with.
Lee was such a pleasure to work with. He didn’t pressure us like other dealerships. He helped us throughout the entire buying process!
Brahim Aboujja
Sales Consultant
Aug 26, 2024
This dealership has a very positive vibe when you walk in
This dealership has a very positive vibe when you walk in the door. Employees all seem very upbeat and happy. The dealership is very clean and cheery. It was a great experience.
Aug 18, 2024
Had a excellent deal and i am very happy with brahim hes
Had a excellent deal and i am very happy with brahim hes amazing i deffenetly recommend him ask for him if your going to buy any type of vehicle
Aug 10, 2024
The dealership worked with us to make the purchase go
The dealership worked with us to make the purchase go smoothly and meet our price goal.
Jul 06, 2024
Thank you Brahmin for making our car leasing experience,
Thank you Brahmin for making our car leasing experience, effortless and enjoyable. You are a rock star!
Jul 06, 2024
This is my first time at Starling Buick GMC,
This is my first time at Starling Buick GMC, Stuart,Florida. Our Sales Consultant, Brahim Aboujja, was extremely knowledgeable, kind, and helpful in so many ways. I'm a Starling for life! Sincerely, Joanna Scott
Molly Varns
BDC Service Manager
Oct 08, 2024
Needed a new battery & Eric took care of me while I
Needed a new battery & Eric took care of me while I waited. I was dead in the water, so to speak. Thanks!
Sep 18, 2024
I have worked w/ Eric on multiple occasions, and he is
I have worked w/ Eric on multiple occasions, and he is always an Excellent Advisor. Enjoy the experience at Starling.
Aug 16, 2024
Excellent Service!
Excellent Service! Above and beyond! Wait time was minimal! Always a pleasure working with Molly/Adam/Eric!
Jul 18, 2024
Went in for oil change & tire rotation, will definitely
Went in for oil change & tire rotation, will definitely be back. The entire experience was excellent! A big thank to all the staff, especially Manager Bob & Service Rep. Heather!
Jun 03, 2024
The service department was top notch.
The service department was top notch. Dropped my truck off for an oil change. Didn't take long at all. They gave me a ride home and back to pick up my truck and they washed it. Molly and Mike were amazing. They will always have my business
Craig Robertson
Sales Manager
Sep 24, 2024
It is hard to come across great service in today's world,
It is hard to come across great service in today's world, but this dealership has the best staff hands down. I was treated with VIP 5 Star Service at Starling Buick GMC of Stuart. My salesman Jack and my finance manager Rafael were very friendly, helpful and informative. I even stopped in a few days after my purchase and spoke to Adam in the service department who was happy to answer questions regarding my EV vehicle. I will definitely recommend Starling to all my friends and family.
Jul 30, 2024
This Dealership is amazing!
This Dealership is amazing! The whole process was smooth. As soon as I got in contact I was helped throughout the whole process. Robert Neyra was my sales associate. He was straightforward respectful and and a subject matter expert. I really enjoyed the process here at Starling Stuart Buick GMC! Thank you!
Jun 28, 2024
People, their dedication and commitment to customer
People, their dedication and commitment to customer satisfaction, impeccable cleanliness of the facility and can do attitude with commitment to the Dealership and concern for the customer.
Jun 08, 2024
Jorge, John, and Craig were awesome.
Jorge, John, and Craig were awesome. Very knowledgeable, not aggressive and very fair. They all worked with me to get me to where I wanted to be . And they did just that.
Apr 13, 2024
Rafael and cesar where of great help with amazing
Rafael and cesar where of great help with amazing discounts! Always a welcoming enviroment! Best dealer in eastern florida
Rafael Palacios
Finance Manager
Sep 27, 2024
One of the best car buying experiences.
One of the best car buying experiences. Kyle, Shawn and Rafael were super easy to work with and made the car buying experience stress free! Highly recommend Starling, especially Kyle (sales) Shawn (sales manager) and Rafael (Business/Finance)
Sep 24, 2024
It is hard to come across great service in today's world,
It is hard to come across great service in today's world, but this dealership has the best staff hands down. I was treated with VIP 5 Star Service at Starling Buick GMC of Stuart. My salesman Jack and my finance manager Rafael were very friendly, helpful and informative. I even stopped in a few days after my purchase and spoke to Adam in the service department who was happy to answer questions regarding my EV vehicle. I will definitely recommend Starling to all my friends and family.
Sep 23, 2024
Good pricing!
Good pricing! Top notch used cars! Efficient, friendly staff who make eye contact! Definitely would recommend!
Sep 23, 2024
SPECIAL THANKS TO SALES MANAGER JOHAN VELEZ, SALEMAN
SPECIAL THANKS TO SALES MANAGER JOHAN VELEZ, SALEMAN ROBERT NEYRA, FINANCE MANAGER RAFA PALACIOS. THEY MADE SURE THAT ALL ARE NEEDS WHERE MET. THEY TREATED US AS THIER WON FAMILY MENBERTHIS IS OUR SECOND VEHICAL WE BUY FROM STARLINGS GREAT SERVICE. WE ALWAYS USE THIER SERVICE DEPARTMENT FOR ALL OUR CARS NEEDS.
Sep 21, 2024
I had a very good experience with the team at Starling.
I had a very good experience with the team at Starling. The Ranger I bought was just what I wanted, and the price was fair. Javier, Anyssa and Raf worked together seamlessly to make it happen. I live an hour away from the dealership but the drive was more than worth it.
Heather Semonish
Service Advisor
Oct 08, 2024
Needed a new battery & Eric took care of me while I
Needed a new battery & Eric took care of me while I waited. I was dead in the water, so to speak. Thanks!
Oct 08, 2024
Heather gave me super service for my first time there.
Heather gave me super service for my first time there. Thank you. Starling GMC TheBob
Sep 28, 2024
From the moment I arrived until I left I was kept updated
From the moment I arrived until I left I was kept updated on the progress of my repairs and the cost that I may incur. I was able to talk with my mechanic. That was so important to me for my funds were limited and knowing what was being done was priority. I felt so at ease and was able to relax as I awaited my vehicle. Heather was absolutely amazing and so was “my mechanic”I felt so connected with him, (so sorry I forgot his name). I found Starling on my GMC app. I’m so glad I chose you. You’re definitely #1 in my book. As long as I own a GMC you’re my go to dealership. Thanks Starling ⭐️ ⭐️⭐️⭐️⭐️
Sep 18, 2024
I have worked w/ Eric on multiple occasions, and he is
I have worked w/ Eric on multiple occasions, and he is always an Excellent Advisor. Enjoy the experience at Starling.
Sep 14, 2024
They diagnosed what my car needed very quickly and saved
They diagnosed what my car needed very quickly and saved me from having to rent a car they were honest and told me to return to the business that did the original repair because the issue I was having was caused from them not doing an alignment after replacing my struts Thank goodness for honest people thanks to Heather and the mechanic I returned the car back to where I had the struts done and they did what they should have done the first time
Johan Velez
Sales Manager
Oct 02, 2024
Excellent service, knowledge, and attention to detial.
Excellent service, knowledge, and attention to detial. Made the sales process simple and easy and delivered on the vehicle I wanted.
Oct 01, 2024
Highly recommended.
Highly recommended. Straightforward and upfront and no games. Deal as agreed on over the phone and no bait and switch like with some other dealers.
Sep 29, 2024
100% Recomiendo a este dealer pues me ayudaron en el
100% Recomiendo a este dealer pues me ayudaron en el process de la compare del jeep de mis suenos mil gracias a Johan Javier y Anier 0 stress todo facil y rapido
Sep 23, 2024
SPECIAL THANKS TO SALES MANAGER JOHAN VELEZ, SALEMAN
SPECIAL THANKS TO SALES MANAGER JOHAN VELEZ, SALEMAN ROBERT NEYRA, FINANCE MANAGER RAFA PALACIOS. THEY MADE SURE THAT ALL ARE NEEDS WHERE MET. THEY TREATED US AS THIER WON FAMILY MENBERTHIS IS OUR SECOND VEHICAL WE BUY FROM STARLINGS GREAT SERVICE. WE ALWAYS USE THIER SERVICE DEPARTMENT FOR ALL OUR CARS NEEDS.
Aug 14, 2024
It was a great experience.
It was a great experience. Love the staff. They were very helpful. I love my new truck too.
Robert Neyra
Sales Consultant
Sep 23, 2024
SPECIAL THANKS TO SALES MANAGER JOHAN VELEZ, SALEMAN
SPECIAL THANKS TO SALES MANAGER JOHAN VELEZ, SALEMAN ROBERT NEYRA, FINANCE MANAGER RAFA PALACIOS. THEY MADE SURE THAT ALL ARE NEEDS WHERE MET. THEY TREATED US AS THIER WON FAMILY MENBERTHIS IS OUR SECOND VEHICAL WE BUY FROM STARLINGS GREAT SERVICE. WE ALWAYS USE THIER SERVICE DEPARTMENT FOR ALL OUR CARS NEEDS.
Sep 12, 2024
Excellent customer service, the sales rep Robert was very
Excellent customer service, the sales rep Robert was very helpful and knowledgeable. Ceaser the finance guy help navigate through the confusion of all the numbers and looked out for my best interest.
Sep 05, 2024
Dealership was very helpful and they were all so nice!
Dealership was very helpful and they were all so nice! Fantastic environment with phenomenal service!
Sep 03, 2024
Robert was amazing, he helped me take delivery of our new
Robert was amazing, he helped me take delivery of our new Yukon with ease. Highly recommended! This man should be the manager.
Aug 30, 2024
Absolutely excellent service.
Absolutely excellent service. First class dealer. Robert is great. Very happy Thanks full service excellent
Mike Ceccanti
Service Advisor
Oct 08, 2024
Needed a new battery & Eric took care of me while I
Needed a new battery & Eric took care of me while I waited. I was dead in the water, so to speak. Thanks!
Sep 18, 2024
I have worked w/ Eric on multiple occasions, and he is
I have worked w/ Eric on multiple occasions, and he is always an Excellent Advisor. Enjoy the experience at Starling.
Sep 13, 2024
People are great made it very easy to buy a new truck and
People are great made it very easy to buy a new truck and service was great thank you
Aug 30, 2024
Even when things do not go as planned; Mike, my service
Even when things do not go as planned; Mike, my service advisor, makes every effort to make sure the experience is a satisfactory one
Aug 30, 2024
Our mileage Maintenance for our 2024 Enclave was on time
Our mileage Maintenance for our 2024 Enclave was on time and we experienced excellent service and was done as promised on time. Mike our check-in tech was very nice and professional explaining the entire service and informed us of upcoming future services. Excellent dealership all around.
Dana Dennis
Sales Manager
Aug 12, 2024
The staff was friendly and professional.
The staff was friendly and professional. I have had great experiences before, that's why I came back.
Jul 30, 2024
This Dealership is amazing!
This Dealership is amazing! The whole process was smooth. As soon as I got in contact I was helped throughout the whole process. Robert Neyra was my sales associate. He was straightforward respectful and and a subject matter expert. I really enjoyed the process here at Starling Stuart Buick GMC! Thank you!
Jul 16, 2024
Excellent and friendly staff.
Excellent and friendly staff. Sales person was very knowledgeable and very helpful. Would highly recommend.
Jul 05, 2024
Great experience purchasing a new GMC truck from
Great experience purchasing a new GMC truck from Starling. Overall would definitely recommend this dealership for my friends and family for their GM vehicle needs.
May 09, 2024
Great experience!
Great experience! He listened to our needs and was very friendly. Would recommend to everyone!
Robert Ewing
Customer Experience MGR
Aug 21, 2024
Mike and Tim did a great job.
Mike and Tim did a great job. The service is fantastic. Everyone in service tries to help.
Jul 26, 2024
Customer service is always outstanding.
Customer service is always outstanding. Still the best service department at any dealer I’ve ever been to.
Jul 18, 2024
Went in for oil change & tire rotation, will definitely
Went in for oil change & tire rotation, will definitely be back. The entire experience was excellent! A big thank to all the staff, especially Manager Bob & Service Rep. Heather!
Jul 13, 2024
The best dealership I have ever dealt with.
The best dealership I have ever dealt with. The sales force, finance, and service are impeccable. Kyle was a great salesman, and Rafa was a great finance person. Their service is the best.
Jul 12, 2024
Quick, polite, accommodating, extremely clean building
Quick, polite, accommodating, extremely clean building and offices, and beyond other positive expressions, it was everything I could expect from a dealership.
Eric Jackola
Service Advisor
Oct 08, 2024
Needed a new battery & Eric took care of me while I
Needed a new battery & Eric took care of me while I waited. I was dead in the water, so to speak. Thanks!
Sep 20, 2024
Eric provided excellent customer service when I had my
Eric provided excellent customer service when I had my 2022 Buick serviced. The car was ready in a timely manner.
Sep 19, 2024
I had appointment for 10:30 for my battery and my park
I had appointment for 10:30 for my battery and my park assist not working. I got there a little early so I can speak with the service manager and ask him why my battery leaked and dead. When I just had service a few months by you guys. He responded with I don’t have a crystal ball I can’t tell you that with a smart xxx a sarcasm response as he laughed. I don’t know what kind of manger that is. The service advisor had looked over whelmed like he had stacks on stacks of appointments. Because he also called me by the wrong name I because we all look like a Juan. So keep in mind I had my appointment at 10:30 didn’t get a response tell a little after 1pm with no word on what’s going. Finally the service advisor came and said we need to replace the battery cable and it’s going to be about 5hr of work and cost $1200. $1200 is a lot of money nowadays. So a $100-$200 part and the rest is in a labor because they have to remove this to get to this. That is a lot of removing. So asked ok is this going to fix the low voltage issue and my park assist. He said it should for $1200 I think it should. For dealership that prides them self on being tier one I don’t see it.
Sep 18, 2024
I have worked w/ Eric on multiple occasions, and he is
I have worked w/ Eric on multiple occasions, and he is always an Excellent Advisor. Enjoy the experience at Starling.
Sep 18, 2024
Always have good experience- knowledgeable sales and
Always have good experience- knowledgeable sales and techs- polite and helpful. Make good suggestions without pressure
Len Burge
Sales Consultant
Apr 12, 2024
Dealership has been great!
Dealership has been great! Leonard Burge was amazing with the sale…I felt no pressure. Todd over Finance was great - explained everything clearly.
Feb 28, 2024
I am very pleased with the customer service given from
I am very pleased with the customer service given from Starling Buick Gmc. Adam is very helpful and knowledgeable of my questions and concerns.
Feb 22, 2024
Excellent service.
Excellent service. Appointment was set and confirmed as requested. Josh Komberg was great with communication before during and after service visit. Molly Varns was excellent, polite and very informative. The follow-up by Bob Ewing and Leonard Burge was greatly appreciated. The entire process including all of your employees is just one of the reasons we have been returning for service and New purchases since 2002. Thank You!
Dec 29, 2023
Excellent support with full transparency and honesty.
Excellent support with full transparency and honesty. We are very happy how professional and fast process is going. Thanks
Dec 25, 2023
Thank you for getting us approved we appreciate your help
Thank you for getting us approved we appreciate your help and time in such short time
Shawn Emling
Sales Manager
Sep 27, 2024
One of the best car buying experiences.
One of the best car buying experiences. Kyle, Shawn and Rafael were super easy to work with and made the car buying experience stress free! Highly recommend Starling, especially Kyle (sales) Shawn (sales manager) and Rafael (Business/Finance)
Sep 12, 2024
Excellent customer service, the sales rep Robert was very
Excellent customer service, the sales rep Robert was very helpful and knowledgeable. Ceaser the finance guy help navigate through the confusion of all the numbers and looked out for my best interest.
Sep 06, 2024
Jorge Perez made it the best experience ever.
Jorge Perez made it the best experience ever. Provided information and found the perfect vehicle for us. The only thing that I was disappointed in was your manager didn’t let us know 1.4 % finance was available. Fortunately I found that out on my own.
Aug 31, 2024
My family and I came into this dealership and was
My family and I came into this dealership and was instantly greeted with a smile and a friendly attitude from John. This dealership and his office were very clean and welcoming! Picking up our car was a fun and seamless process, and can’t wait to work with John at starling in the future!
Jun 15, 2024
Lee was great, he had everything waiting for me when I
Lee was great, he had everything waiting for me when I arrived making it the fastest I’ve ever bought a car! In and out in an hour and a half. Thank you so much for helping me buy this car!
Jon Aguiar
Parts Consultant
Jun 11, 2024
This is our second car and our families third car from
This is our second car and our families third car from Starling GMC. We couldn’t be happier with the sales experience. Highly recommend Lee in sales and Adam in Service . Everyone at the dealership treated us with respect and went the extra mile to make this a pleasurable experience.
May 18, 2024
My husband Ray and I have been buying trucks and SUV’s
My husband Ray and I have been buying trucks and SUV’s from John for about 15 years. He is the Best!
May 07, 2024
Just wanna thank John Hobson for finding the truck that I
Just wanna thank John Hobson for finding the truck that I needed had a few hiccups but unfortunately between him and Cesar to finance Director, we were able to get a straightened out. Thank you again for helping me. Make us a good transaction. I’ll always come by from you, John, you know that thank You so much till the next time.
May 05, 2024
I always have excellent service and dealing with
I always have excellent service and dealing with Starling. Adam Richey always goes the extra mile. My salesman Lee Hellenthal always checks to see if there is anything he can help with. There’s always a shuttle available if I need a ride during service. I have had great service in every area. I would highly recommend Starling to anyone looking to purchase or service their car/truck. I sent my son and his family there to purchase their new vehicle as well and they were highly satisfied! Thank you Starling.
Apr 18, 2024
Had the pleasure of meeting John Hobson nice guy, good
Had the pleasure of meeting John Hobson nice guy, good salesman. Knows his stuff. Excellent communication would absolutely do business with him again... Edward Morris
Jorge Perez
Sales Consultant
Sep 06, 2024
Jorge Perez made it the best experience ever.
Jorge Perez made it the best experience ever. Provided information and found the perfect vehicle for us. The only thing that I was disappointed in was your manager didn’t let us know 1.4 % finance was available. Fortunately I found that out on my own.
Jul 12, 2024
Great service, Jorge was excellent during all the
Great service, Jorge was excellent during all the process, very happy with the new Sierra XLS.
Jun 08, 2024
Jorge, John, and Craig were awesome.
Jorge, John, and Craig were awesome. Very knowledgeable, not aggressive and very fair. They all worked with me to get me to where I wanted to be . And they did just that.
May 03, 2024
We had a wonderful experience.
We had a wonderful experience. Everyone was very willing to help me get into the truck I wanted.
Apr 30, 2024
Had a great experience here which made getting a new car
Had a great experience here which made getting a new car a very easy and seamless process!
Lettey Edwards
Warranty Administrator
Jul 19, 2024
Adam Richey was very helpful and attentive to my needs.
Adam Richey was very helpful and attentive to my needs. He answered all of my questions. He kept me updated on the progress. Will be back in 6 months.
May 18, 2024
My husband Ray and I have been buying trucks and SUV’s
My husband Ray and I have been buying trucks and SUV’s from John for about 15 years. He is the Best!
May 12, 2024
I had a great experience working with Kyle and this
I had a great experience working with Kyle and this dealership, they went above and beyond to help me find the car I wanted !
Apr 25, 2024
Adam is very knowledgeable, and is always able to get my
Adam is very knowledgeable, and is always able to get my vehicle scheduled. The Technicians At Starling are very competent, and able to diagnose and repair any issues.
Mar 28, 2024
We had bought her Buick enclave from Carl’s and stopped
We had bought her Buick enclave from Carl’s and stopped in and met John Hobson and we’re so glad we did. He treated us with respect and gave us the best deal we could ask for we look forward to driving our new Buick envision for a long time three years thank you, John.
David Lynch
GM Certified World Class Technician
Jun 30, 2024
Great staff!
Great staff! Heather in Service was excellent and provided quick feedback, action and communication, They had my car was serviced and back to me within 24 hrs
Apr 24, 2024
We’ve dealt with Jack now for the last three purchases of
We’ve dealt with Jack now for the last three purchases of a GMC vehicle. We feel he is professional and great sales person to deal with. We will continue to ask for Jack kind whenever we purchase another GMC vehicle..
Apr 20, 2024
Excellent service from David L as always!
Excellent service from David L as always! Very knowledgeable. I know I can trust the repairs when David works on my car.
Mar 28, 2024
We had bought her Buick enclave from Carl’s and stopped
We had bought her Buick enclave from Carl’s and stopped in and met John Hobson and we’re so glad we did. He treated us with respect and gave us the best deal we could ask for we look forward to driving our new Buick envision for a long time three years thank you, John.
Mar 18, 2024
Just want to say how pleasured is once again, be able to
Just want to say how pleasured is once again, be able to get a great deal from John Hobson least the last three vehicles and we will either buy this one or at least the next one. Thank you again for the good service. Look forward to enjoying this new terrain.
Brians Pierrelus
Sales Consultant
Oct 02, 2024
Excellent service, knowledge, and attention to detial.
Excellent service, knowledge, and attention to detial. Made the sales process simple and easy and delivered on the vehicle I wanted.
Sep 13, 2024
People are great made it very easy to buy a new truck and
People are great made it very easy to buy a new truck and service was great thank you
Aug 17, 2024
I really enjoyed working with Brians.
I really enjoyed working with Brians. He answered all of our questions on 4 different vehicles. What a wonderful experience.
Jul 11, 2024
I’ve dealt with this dealership for many years (Carls
I’ve dealt with this dealership for many years (Carls prior). Finance to purchase to service has been very good
Mar 19, 2024
Will do anything to make the visit and test drive
Will do anything to make the visit and test drive pleasant and courteous. No high pressure sales gimmicks. I especially appreciated that Brians knew all the specs of the vehicle I purchased and sat through delivery and training on the many features. All the dealership folks were friendly and helpful throughout!
Anier Rodrigo
Finance Manager
Sep 29, 2024
100% Recomiendo a este dealer pues me ayudaron en el
100% Recomiendo a este dealer pues me ayudaron en el process de la compare del jeep de mis suenos mil gracias a Johan Javier y Anier 0 stress todo facil y rapido
Sep 27, 2024
Kyle answered all our questions and provided exceptional
Kyle answered all our questions and provided exceptional service! Everything from the test drive to the desk Kyle did great.
Sep 24, 2024
My experience with the sales team was very easy and
My experience with the sales team was very easy and enjoyable, they are one of the best.
Aug 30, 2024
Absolutely excellent service.
Absolutely excellent service. First class dealer. Robert is great. Very happy Thanks full service excellent
Aug 27, 2024
Andrew Leon thank you for your help.
Andrew Leon thank you for your help. You were very respectful and helpful. I will recommend you to my friends and family
John Aguiar
Parts Manager
Jul 18, 2024
Adam Richey was absolutely professional.
Adam Richey was absolutely professional. He answered all of my questions and was focused on my needs the entire time. I will continue to service my truck at Starling so long as Adam is there. 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Jul 13, 2024
The best dealership I have ever dealt with.
The best dealership I have ever dealt with. The sales force, finance, and service are impeccable. Kyle was a great salesman, and Rafa was a great finance person. Their service is the best.
May 18, 2024
My husband Ray and I have been buying trucks and SUV’s
My husband Ray and I have been buying trucks and SUV’s from John for about 15 years. He is the Best!
May 02, 2024
John H was both helpful and knowledgeable of the vehicle
John H was both helpful and knowledgeable of the vehicle purchased. Entire staff was welcoming and friendly
Apr 20, 2024
Excellent service from David L as always!
Excellent service from David L as always! Very knowledgeable. I know I can trust the repairs when David works on my car.
Diogo Silva
Parts Consultant
Jul 13, 2024
The best dealership I have ever dealt with.
The best dealership I have ever dealt with. The sales force, finance, and service are impeccable. Kyle was a great salesman, and Rafa was a great finance person. Their service is the best.
May 02, 2024
John H was both helpful and knowledgeable of the vehicle
John H was both helpful and knowledgeable of the vehicle purchased. Entire staff was welcoming and friendly
Mar 28, 2024
We had bought her Buick enclave from Carl’s and stopped
We had bought her Buick enclave from Carl’s and stopped in and met John Hobson and we’re so glad we did. He treated us with respect and gave us the best deal we could ask for we look forward to driving our new Buick envision for a long time three years thank you, John.
Mar 02, 2024
Excellent service!
Excellent service! Great people! Have been bringing my car to Starling Buick GMC in Stuart since I moved to the area in 2021. Always an excellent experience. Molly, Adam and the team in the service department go above and beyond. Can't say enough about their attention to detail and focus on resolving issues. Ordered accessories prior to my service appointment this time. Diogo in the Parts Department received them in 2 days and had them ready when I arrived. One stop shopping! Highly recommend!
Feb 15, 2024
I have used Starling because of their attn to detail.
I have used Starling because of their attn to detail. They appreciate feedback and reach out proactively so they can come together, get better and improve the service experience.
David Benjamin
Service Manager
Apr 25, 2024
Adam was great and provided a accurate representation of
Adam was great and provided a accurate representation of what to expect from this store. First class all the way.
Apr 24, 2024
Jack Hine Is the ultimate professional Knowledgeable
Jack Hine Is the ultimate professional Knowledgeable , people friendly and easy to deal with He has put us in several cars with a smile and always there to help seal the Deal
Sep 01, 2023
I would just like to say I shop for this vehicle from
I would just like to say I shop for this vehicle from Tennessee to Florida was recommended to John Hobson, which found me the vehicle exactly what I needed for my company. I would truly recommend John and this dealership to anybody that wants to get a great deal and great service, thank you again John Hobson😊
Aug 31, 2023
David Benjamin handled my concerns immediately and
David Benjamin handled my concerns immediately and rectified the situation. Lisa Gardini, who has been my service advisor for many years, took excellent care of my vehicle. I have had Carl's / Starling handle all of my GMC Acadia and Buick Enclave Avenir needs for over 9 years. They have always treated me fairly with professionalism. John Hobson, who sold us our 2021 Buick, was a pleasure to work with and always stops by to see how I am doing when at the dealership.
Jun 29, 2023
Nice job without any issues.
Nice job without any issues. I appreciate the dealer giving me a ride down the street to wait.
Tim O'Brien
Technician
Aug 21, 2024
Mike and Tim did a great job.
Mike and Tim did a great job. The service is fantastic. Everyone in service tries to help.
Jul 12, 2024
Got my oil changed and it went smooth no hiccups.
Got my oil changed and it went smooth no hiccups. Would return and do it again.
Jun 03, 2024
The service department was top notch.
The service department was top notch. Dropped my truck off for an oil change. Didn't take long at all. They gave me a ride home and back to pick up my truck and they washed it. Molly and Mike were amazing. They will always have my business
May 09, 2024
Brahim was amazing.
Brahim was amazing. Too many extra fees that finance tacs on. Finance process not smooth.
May 07, 2024
Lee and his staff are wonderful!
Lee and his staff are wonderful! Thank you all for exceeding my expectations. Well done! Lee and his staff are all hardworking caring professionals.
Joel Ramirez
Sales Consultant
Oct 02, 2024
Trading in and buying my Toyota Tundra was the easiest
Trading in and buying my Toyota Tundra was the easiest and least stressful experience I have ever had.
Jul 16, 2024
Quick turn around to purchase my Buick Envista .
Quick turn around to purchase my Buick Envista . Clear communication of financing and vehicle information.
Apr 11, 2024
A great experience.
A great experience..no pressure at all! Javier, Todd & the Manager were so professional.. will recommend to our family and friends.
Feb 12, 2024
Everyone at this location was amazing!
Everyone at this location was amazing! I had zero issues with being hassled it pressured. I will definitely choose Sterling for my next vehicle as well. Gabriela was great, very friendly and professional.
Nov 19, 2023
What can I say what a great experience Joel is one of a
What can I say what a great experience Joel is one of a kind! He took the time to listen and hear my needs and wants and met them to the best of his ability while keeping my budget and mind! Thank you Joel! After hearing about your $100 referral program I will be telling all my friends and family about the exceptional service!
Eddy Diaz
Technician
Oct 08, 2024
Heather gave me super service for my first time there.
Heather gave me super service for my first time there. Thank you. Starling GMC TheBob
May 29, 2024
My advisor was Heather and she was fantastic!
My advisor was Heather and she was fantastic! The service/repair was done sooner than expected and done right. The technician did a wonderful job identifying the issue and resolving it
Feb 14, 2024
Eric was very kind and respectful of my time today.
Eric was very kind and respectful of my time today. They recommended I keep the settings in 2WD which I was unaware of.
Dec 29, 2023
Excellent support with full transparency and honesty.
Excellent support with full transparency and honesty. We are very happy how professional and fast process is going. Thanks
Saul Jimenez
Technician
Sep 11, 2024
Amazing store and just as amazing people working here.
Amazing store and just as amazing people working here. Love this place love the people
Apr 16, 2024
I was pleased with the extra effort in having the
I was pleased with the extra effort in having the appointment worked into the schedule and the car was when it was done.
Mar 18, 2024
Just want to say how pleasured is once again, be able to
Just want to say how pleasured is once again, be able to get a great deal from John Hobson least the last three vehicles and we will either buy this one or at least the next one. Thank you again for the good service. Look forward to enjoying this new terrain.
Dec 29, 2023
Excellent support with full transparency and honesty.
Excellent support with full transparency and honesty. We are very happy how professional and fast process is going. Thanks
Juan Albert
Technician
May 06, 2024
Adam is always professional and knowledgeable.
Adam is always professional and knowledgeable. He responds quickly if I have any issue or concerns.
Mar 02, 2024
As a first time customer, I am happy to give Starling GMC
As a first time customer, I am happy to give Starling GMC a 5 star rating. I had scheduled an overall maintenance check along with an oil change and tire rotation for my new to me 2019 Buick. I was promptly met by Mike. Mike was courteous, explained the parts of my service, and I felt my car was in good hands. The customer waiting area was sunny, clean and vending machines were well stocked. The wait time was good - 2 hours. My bill was very reasonable. My first experience with Starling was very positive.
Jan 26, 2024
Eric did a great job handling my oil change with my GMC
Eric did a great job handling my oil change with my GMC Acadia. Thank you
Kevin Fuller
Production Manager ASE Certified Master Technician
Apr 25, 2024
Adam was great and provided a accurate representation of
Adam was great and provided a accurate representation of what to expect from this store. First class all the way.
Mar 28, 2024
We had bought her Buick enclave from Carl’s and stopped
We had bought her Buick enclave from Carl’s and stopped in and met John Hobson and we’re so glad we did. He treated us with respect and gave us the best deal we could ask for we look forward to driving our new Buick envision for a long time three years thank you, John.
Mar 28, 2024
Get another payment stop by and saw John Hopson one
Get another payment stop by and saw John Hopson one afternoon me and my girlfriend decided that we were looking at a couple vehicles after driving to 2023 Ford Explorer. We both were very happy and satisfied with the way to deal worked out we thank you again, John Hopson we look forward to working for you in the future.
Robert Hilsbos
Technician
Mar 28, 2024
Get another payment stop by and saw John Hopson one
Get another payment stop by and saw John Hopson one afternoon me and my girlfriend decided that we were looking at a couple vehicles after driving to 2023 Ford Explorer. We both were very happy and satisfied with the way to deal worked out we thank you again, John Hopson we look forward to working for you in the future.
Mar 18, 2024
Just want to say how pleasured is once again, be able to
Just want to say how pleasured is once again, be able to get a great deal from John Hobson least the last three vehicles and we will either buy this one or at least the next one. Thank you again for the good service. Look forward to enjoying this new terrain.
Feb 02, 2024
I wish I could have given Starling Buick GMC more than 5
I wish I could have given Starling Buick GMC more than 5 stars. They deserve 100 stars. Our Service Writer Adam Richey and Mechanic Rob are so professional and helpful. It's so rare these days to find a company that has such top notch employees. Everyone we have come in contact with has been friendly and professional.
Marcus Saladin
Technician
Mar 30, 2024
This was the best vehicle purchasing experience that I've
This was the best vehicle purchasing experience that I've ever had and I've had my share! The people of this dealership was all in from the moment I expressed interest in the vehicle on the Cargurus' website. I received a phone call and explained my situation and that was on a Saturday afternoon. By Thursday, my deal was done and I picked up vehicle Friday morning. Our salesman, Kyle Lemaster was so kind and welcoming. He went all the way with making us feel like we were important! We appreciate him and "everyone" Johan & Caesar in Financing at the Dealership that had a hand in making this purchase happen. They've got repeat customers with us and we will recommend!
Mar 11, 2024
It got done pleasant to work with.
It got done pleasant to work with. Got courtesy ride to and from the dealership
Feb 28, 2024
I am very pleased with the customer service given from
I am very pleased with the customer service given from Starling Buick Gmc. Adam is very helpful and knowledgeable of my questions and concerns.
Steven Romero
Technician
Apr 20, 2024
Had a coolant leak in my car Adam Richey notified me the
Had a coolant leak in my car Adam Richey notified me the car needs a water pump replacement I told him get it done he gave me fair price on fixing it . Then offered me a shuffle ride to home and said he would get picked up when car was ready.I got back to dealer and noticed car was all cleaned up inside and out .Great service by Starling Buick / Gmc .Cant wait to tell all my friends about this great service I got .
Mar 19, 2024
Called on Monday and was able to bring vehicle same day.
Called on Monday and was able to bring vehicle same day. Told us the problem and we were able to pick up the fixed vehicle early Tuesday.
Anthony Cothran
Technician
Dec 29, 2023
Excellent support with full transparency and honesty.
Excellent support with full transparency and honesty. We are very happy how professional and fast process is going. Thanks